The data controller of the personal data collected on the https://www.turismeolot.com corporate website is:
Address: Ajuntament d’Olot, Passeig Ramon Guillamet, No. 10 17800 Olot (Girona)
Tax ID Number (CIF): P1712100E
Telephone: 972 27 91 01
E-mail: dpd@olot.cat
The data provided by Olot City Council through various methods such as contact forms, surveys or procedures used during the collection is carried out in accordance with the current legislation in the subject of data protection and with the sole purpose of delivering the service requested.
In each of these methods, the user is informed of the purpose of the data processing which is carried out solely and exclusively if the user has authorised the said processing.
The information regarding the different purposes for which your data may be collected is listed below.
Provision of municipal services and procedures
The information for the management of the procedure you have requested will be processed. Your data may be assigned to third parties in the event that the service requires it and to complement the City Council’s activities.
Once the process or service has been completed, your data will no longer be used, however, it will be conserved for the mandatory time necessary in accordance with that established by the City Council’s Classification Table and the documentary evaluation tables of the Catalan Government.
Subscriptions
Information about services and activities will be sent to you. Your data will not be transferred to third parties.
Your personal data will be conserved until you request not to receive the correspondence from Olot City Council. It will then be erased.
Activities
Your data will be processed in order to manage activities, courses and workshops organised by Olot City Council. Your data will not be transferred to third parties.
You may its erasure at any time. Once the activity has been completed, your data will no longer be used, however, it will be conserved for the mandatory time necessary in accordance with that established by the City Council’s Classification Table and the documentary evaluation tables of the Catalan Government.
Contact, complaints and suggestions mailbox
Your data will be processed in order to answer your request, questions or any doubts. Your data will not be transferred to third parties.
Your personal data will be conserved until your request has been answered and once any actions deemed necessary have been carried out. Subsequently, all data will be erased unless it involves any responsibilities of Olot City Council.
Job Vacancies
Your data will be processed in the management of job vacancies available. Your data will be transferred to companies which have shown an interest in the job offer.
Your personal data will be conserved until you de-register from the Job Vacancies. Once your de-registration has been confirmed, your data will be erased except it involves any responsibilities of Olot City Council.
Citizen Participation
Your data will be processed for the management of the citizen participation process which you would like to participate in, with the aim of responding to your suggestions and questions. Your data will not be transferred to third parties.
Your personal data will be kept within each participation procedure. Once the process is over, it will be erased.
Video surveillance
Your data will be processed to ensure the safety of facilities and people.
Your personal data will be retained for a maximum period of 30 days. Once this time period has passed, it will be automatically deleted.
Only the data that you have provided for the purpose for which it was reported and authorised will be processed. Third-party processing of your data is not performed and the data will not be transferred to third parties unless you have expressly authorised it.
The legal basis for the processing of its data is for the City Council to exercise its and carry out the provision of the services which have been requested.
Under no circumstances will automated decisions be carried out based on your data.
Users provide their data voluntarily at all times and is informed of the use and processing that is undertaken. All the information that the user facilitates must be accurate. The user takes solely responsibility for any false or inaccurate statements they may make as well as for any damages that Olot City Council or third parties may undergo. The City Council reserves the right to exclude services to any user who has provided false data, without prejudice to any other legal actions that may arise.
You can request and obtain information about how and why your data is being processed at any time:
- Accessing your data: request what the data is held on you as well as how the City Council uses it and this information can even be released to take it to another company.
- Rectify your data: request the modification or rectification of any inaccurate data.
- Erase your data: request that your data is erased and that any processing ceases, (with the exception of the data that must be retained by law).
- Restrict the processing: request that your data is retained for legal reasons.
- Object to the processing: when we are don’t have a specific use for your data.
- Portability of the data: that the data can be releases in a compatible format so that it can be delivered to a third party which may offer a service.
To exercise these rights, you can send a letter indicating which one you wish to exercise (Access, Rectification, Erasure, Objection or Portability of the data), attaching a copy of your ID Card (DNI) in person or by post to the Office of Citizen Care of Olot City Council, Paseo Ramon Guillamet, No. 10, 17800 Olot (Girona) or through a general request through the Electronic Office.
If you would like to know more about the personal data processing carried out by Olot City Council, you can contact the data protection officer at the e-mail address: dpd@olot.cat or by post for the attention of the Data Protection Officer of Olot City Council, Passeig Ramon Guillamet, No. 10, 17800 Olot (Girona) or through a general request through the Electronic Office.
The Catalan Data Protection Authority (www.apdcat.cat) is the Supervisory Body which oversees compliance with the data protection legislation in the Catalan Public Administration, if you consider that Olot City Council has failed to comply with any of the precepts established in this regulation you can contact the said authority in order to lodge a complaint.
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